Future Cruise Consultant

10 ott - Roma
Costa Crociere

Questa posizione è in Costa Crociere S.p.A. Il processo di selezione sarà interamente gestito Costa Crociere S.p.A.. -- # Future Cruise Consultant ##### Shipside ##### Career Ready to combine your sales skills and passion for travel to create future memories for our guests? Drive success, Live your ambition. ## What You Will Do #### Guest Engagement & Travel Inspiration Connect with guests and inspire them with destinations, itineraries and future travel opportunities.

Deliver engaging presentations and promotional events that spark curiosity and excitement about future cruises.

Create memorable interactions that strengthen guest loyalty and enhance the onboard experience. #### Sales & Business Growth Promote and sell future cruises, helping guests find their next perfect holiday.

Own your sales targets and contribute to onboard revenue growth through a consultative sales approach.

Identify new opportunities to engage guests and maximize conversion throughout the cruise journey. #### Communication & Promotion Create and deliver impactful communications, from welcome messages to invitations and special offers.

Support onboard events and selected excursions to build relationships and generate new sales opportunities.

Promote Costa’s products and destinations with enthusiasm, professionalism and credibility. #### Collaboration & Operational Excellence Collaborate closely with onboard leaders and shoreside teams to ensure exceptional sales experience.

Monitor sales performance, share updates and contribute to continuous improvement initiatives.

Support a culture of safety, professionalism and service excellence across all activities. ## Who You Are #### Required Upper secondary school diploma (a Travel Agent Diploma is highly appreciated)

Proven experience in sales and storytelling, ideally in a guest-facing environment

Excellent command of Italian (C2) and English (C1)

A third language at minimum B1 level (French, German, Spanish)

Good knowledge of MS Office (Word, PowerPoint, Excel)





Customer-focused and relationship-driven, with a natural ability to build trust and create memorable experiences

Results-oriented and resilient, motivated to achieve ambitious goals

Authentic communicator and storyteller, able to inspire and engage with energy and empathy

Curious, positive and collaborative, comfortable working across departments with a proactive attitude #### Nice to Have Previous experience in cruise, travel or hospitality sales

Previous experience on board or in international, multicultural environments ## What We Offer #### Your life onboard International experience combining travel, personal development, and independence

Travel & logistics: transport covered (flights/trains) for embarkation, disembarkation, and transfers

Meals & consumption: Free daily buffet meals (breakfast, lunch, afternoon tea, dinner)

Discounts on onboard restaurants and bars (with possible daily credit)

Accommodation & services: assigned cabin (single or double) with bathroom

Cabin cleaning + free laundry service (crew laundrette and uniforms)

Package delivery service

Connectivity & tools: Free internet (250 MB/month) + free WhatsApp text

Discounts on shops, products, hairdresser, and SPA

Wellbeing & health: Free medical assistance onboard and ashore

Welfare and wellbeing programs (sports, events, monthly activities)

Leisure time: Access to gym, lounge, bar, pool, and solarium for crew

Crew excursions + discounts on guest tours

Family & friends: Opportunity to host family/friends (min. 30 days/year after 4 months)



#### Discover Your Benefits ## What We Offer #### Your Growth Structured onboarding + welcome kit

Mentorship program with a dedicated mentor

Clear career path within your department

Learning Officer for skills development and continuous improvement

Development model to identify and promote talented individuals #### Explore Your Potential ### Why Costa Our community brings together individuals from different parts of the world, fostering connections and collaboration across cultures, enriched by different perspectives and experiences. We are here to bring happiness and provide unforgettable memories and experiences to our guests. Costa belongs to the Carnival Corporation, the largest cruise company in the world.

We are the only Italian cruise company flying the Italian flag, sailing the world’s seas for more than 75 years, offering our guests a unique experience on board and on land.

We are united by a shared passion: to drive success and live their ambition. Whether on board or shoreside, we bring energy, creativity, and a spirit of adventure to everything they do. Costa is like a world within a world.

Onboard and ashore, we are committed to providing equal opportunities to all, regardless of gender, ethnicity, belief, disability, sexual orientation, or any other characteristic that makes us unique. Every individual is valued and respected for who they are. ### Additional Info #### Your Contract Fixed-term, full-time, onboard – average duration 4–6 months. #### Salary range Gross annual salary starts from 13.085 €. To that amount shall be added variable items, when applicable. #### Location On Board #### Application deadline 01/11/2026 #### Time required to submit the application Approximately 3 minutes #### CV Format PDF, Word or Image format in English or Italian (max 1.5 MB) #### E-mail/contact of the recruiting team (Not for submitting applications)

(email hidden) #### Further information Visit our dedicated section Shipside

FAQs – Costa Crociere Careers #### Discover your candidate journey --

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