Why Here? Jakala works on data, artificial intelligence, and experience development to generate significant and lasting global impact. Present in over 30 cities in 21 countries, their teams combine skills in strategy, technology, creativity, and operations to deliver personalized experiences.

This role is within the largest CRO team in Italy, a multidisciplinary group integrating quantitative data analysis with qualitative research on international e-commerce projects and leading companies in telecommunications, mobility, energy, and fashion luxury.

What Will You Do? As an Experienced Professional in Digital Analytics & CRO at Jakala, you will analyze user behavior using tools like Google Analytics to identify conversion growth opportunities. You will use UX analysis tools such as Hotjar, Clarity, and Contentsquare to interpret heatmaps, scrollmaps, and session recordings.

Additionally, you will ideate, design, and monitor A/B tests and personalization activities while managing quantitative-qualitative UX analyses to translate data into actionable insights.

Experienced Professional | Digital Analytics & CRO

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