Onsite IT Helpdesk Analyst – First-Line Support

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bwalu

Talent Search Technology in Bari, Italy is seeking a Technical Helpdesk Coordinator Level 1 to act as the first point of contact for end users, providing frontline IT support for hardware, OS, and applications. The role requires remote troubleshooting and ownership of end user issues through to resolution in alignment with SLAs.
Candidates should have 3 years of relevant helpdesk experience, a basic understanding of ITIL practices, and strong written and verbal communication.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8bwalu