Key Account Manager Retail
Pubblicato il 10-10-2026 - Brambles in Monza
CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Job Description PLEASE READ BEFORE APPLYING
- Valid Driver license required,
- This role is located in Milan,
- Fluent English and Italian level is required for this role,
- Solid experience in FMCG Retail relationship Management is required,
Key Responsibilities May Include:
- Build and maintain senior-level relationships within retail organizations to position CHEP as a trusted partner, ensuring recognition of its full value proposition.
- Identify and capitalize on opportunities to enhance customer supply chain performance, leveraging CHEP’s solutions to drive operational efficiency, sustainability, and innovation.
- Develop and execute comprehensive account strategies, including joint business plans, to address the unique needs and growth opportunities of each retail partner.
- Monitor key performance indicators such as customer satisfaction, profitability, asset productivity, and service levels, ensuring timely and accurate reporting of account performance.
- Collaborate with internal teams (operations, logistics, finance, and customer service) to ensure the seamless execution of strategic initiatives and effective resolution