General manager

10 ott - Italia
Apex Alliance Hotel Management

Start your journey with us at the brand new Hampton by Hilton Bergamo, set to open in April 2027. Hampton by Hilton Milan Bergamo is a new 257-room hotel opening in 2027 at Orio al Affidabile, a 15-minute walk from Milan Bergamo Airport (BGY). Designed around early and late flights, it has a ground-floor social hub with a restaurant, a bar, a lounge and a co-working zone. Bergamo's Città Alta is 5 km away and Milan is about 50 km. Join the founding team of this new property and help shape its opening We are looking for a hands-on and motivated General Manager to lead the hotel from pre-opening through launch and beyond: building the team, setting the culture, and delivering strong commercial and guest satisfaction results.
KEY RESPONSIBILITIES
Lead all pre-opening activities, including the opening critical path, recruitment and training of the full hotel team, setting up systems and procedures, and preparing the hotel for Hilton opening approval. Lead and manage all hotel operations after opening, including Front Office, Housekeeping, Breakfast/F&B;, Engineering, Sales and Finance.



Ensure full implementation of and compliance with Hilton and Hampton by Hilton Brand Standards.
Prepare hotel budgets, forecasts and business plans for corporate and owner approval; review forecasts and the balanced scorecard. Direct actions required to maximise profitability, increase service levels and improve team member satisfaction. Oversee sales, marketing and revenue strategy and results; lead sales and marketing strategy meetings and actively participate in securing business. Build the hotel's presence in the local market by developing relationships with corporate clients, the airport, travel partners and the local community.
Lead the department heads to ensure that profit, service and team member satisfaction goals are met or exceeded. Hire, supervise, coach and evaluate department heads and key personnel; develop the skills of direct reports and support the growth of high-potential te

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