Customer Quality Associate
Pubblicato il 10-10-2026 - ABB in Italia
Questa posizione è in ABB Il processo di selezione sarà interamente gestito ABB.
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Noi di ABB aiutiamo le industrie a operare in modo più snello e pulito, e ogni persona qui contribuisce a rendere possibile tutto questo. Customer Quality Manager
We are looking for a Customer Quality Engineer in order to strengthen our Quality team. You will support the deployment of the Quality strategy, including quality culture, systems, tools, and competent teams with the aim to achieve an unbeatable customer experience, while ensuring sustainable operations. Assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response and sustainable solution to problems. Collaborate with of local functions that impact on the quality results in order to reach the targets for the organizational unit and aiming for world-class level performance.
- Work model: #LI-Onsite
You will be the key actor in the management of non-conformity incidents, for this reason you will cooperate closely with other business functions,
supplier and global customers
You will act as point of reference for Customers in the management of the non-conformities
You will act as point of reference for Customers during the process audits/visits to ensure the compliance of working practice and procedures
You will be responsible to manage all quality data in an accurate way in order to better understand the status quo and prevent future non-conformities as continuous improvement
You hold a Master Degree in Mechanical or Electrical Engineering
You have experience of 2/3 years in similar roles
Knowledge of quality control processes & methodologies and of Statistical Analysis
Excellent knowledge of English and Italian, both written and spoken
Positive spirit, proactivity, team working, comfortable with an international organization and working with different time zones
Commitment to deliver results by taking responsibility to execute assigned tasks and projects