10 ott - Italia
PVH
Da Calvin Klein crediamo nell’importanza di promuovere una cultura inclusiva e collaborativa, celebrando prospettive, esperienze e valori diversi per creare un legame autentico con i nostri collaboratori e consumatori. YouTube ( , Instagram ( , TikTok ( )
The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.
Exemplify and enforce exceptional Customer Experience (CX) standards in the store.
Identify and address CX issues through feedback, training, and coaching for sales staff.
Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis.
Stay informed about current trends and understand customer profiles through media and local community engagement.
Develop and oversee professional growth of store personnel, defining training needs with Deputies.
Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements.
Oversee workforce planning handled by Deputies.
Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines.
Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indicators (KPIs).
At least 5 years’ experience in similar role within structured environment
Highly developed business acumen
Good communication and collaboration skills and abilities
Fluent in English and Italian both written and spoken
Siamo costruttori di brand che mettono passione e creatività al servizio della crescita di Calvin Klein e TOMMY HILFIGER, con l’obiettivo di renderli i marchi lifestyle più desiderati al mondo e, allo stesso temp
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