Global cybersecurity operations manager
Pubblicato il 10-10-2026 - Amplifon in Milano
Who we are
Amplifon is an Italian multinational company and the global leader in hearing care solutions and services. More than 20,000 professionals every day, in a network of 9,500 points of sale across 24 countries, give back the joy of hearing, feeling and living to thousands of people across the world. We believe people are the most important component of our success, and that it is only through strong investment in talent, continuous development, support and recognition that our people can exceed every limit and build a fulfilling career.
Aligned to our Winning Workplace, we offer a hybrid working policy allowing employees to work 9 days/month remotely. Role Purpose Amplifon is looking for a Global Security Operations Manager to lead the day-to-day execution of the Group's Security Operations, ensuring effective monitoring, detection, response and continuous improvement of cybersecurity capabilities across a multinational environment. Reporting to the Group Chief Information Security Officer (CISO) ,
the Global Security Operations Manager is responsible for coordinating internal cybersecurity specialists and managed security partners (SOC/MDR, NDR, endpoint protection, incident response providers and specialist vendors), ensuring efficient and resilient security operations on a global scale.
The role combines operational leadership with strong technical expertise, driving continuous improvement across security monitoring, incident response, vulnerability management and security platform operations while operating within the Group's governance and compliance framework.
Key Responsibilities
Security Operations Manage the daily execution of the Group Security Operations across endpoint, network, identity and cloud environments. Coordinate the Security Operations Center (SOC) and Managed Detection & Response (MDR) services, ensuring service quality and adherence to agreed SLAs. Improve detection capabilities by developing and maintaining SIEM use cases, playbooks a