Restaurant Supervisor

10 ott - Milano
Melia Hotels International S.A.(Meliá)

Discover a path without limits at Meliá, where growth and development opportunities are endless. Embark on a journey that will take you to work in several countries and become part of our extended global family.
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Mission of the Position:
To oversee the daily operations of the restaurant during assigned shifts, leading the team and ensuring operational excellence and an outstanding guest experience.
Job Summary:
As Restaurant Supervisor, you will support the daily management of the restaurant and bar operations, ensuring exceptional service standards and memorable guest experiences. You will lead the team during your shift, monitor operational procedures and contribute to achieving the department's quality and business objectives.
What will you have to do?




- Supervise the daily operations of the restaurant and bar outlets, ensuring excellent service standards.
- Lead, motivate and support the Food & Beverage team during each shift.
- Ensure compliance with Meliá operational standards, hygiene and safety procedures.
- Monitor opening, closing and operational checklists.
- Oversee inventory control, equipment maintenance and outlet presentation.
- Handle guest requests and resolve complaints promptly, ensuring an exceptional guest experience.
- Support the Restaurant Manager in achieving departmental objectives, quality standards and financial targets.
- Collaborate with Kitchen, Front Office and other hotel departments to ensure seamless service.
- Support onboarding, training and development of team members.
- Promote Meliá's service culture and contribute to continuous improvement initiatives.

What we are looking for:
- Excellent guest service and commun

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