Italian-Speaking Customer Support Agent

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8c06r1

This is a fully remote role within Greece, with a full relocation package provided.
Sebbene l'esperienza professionale e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.
Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.
Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.
Job Details
Location: Greece – 100% Remote / Work From Anywhere in Greece
Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00–00:00
Languages: Italian C1/C2 + English B2+
Compensation: €1,045 gross/month x 14 salaries + Performance premio up to 15% subject to target achievement + Fully paid training from day one
Relocation Package: Flight ticket + 2 weeks of hotel accommodation + Airport pickup + Real estate agency fee covered




Your Responsibilities
- Provide customer support in Italian via phone, email, and chat.
- Handle customer inquiries and account-related requests.
- Troubleshoot issues and provide effective solutions.
- Assist customers with products, services, and platform features.
- Document interactions accurately and follow quality standards.
- Maintain a high level of customer satisfaction. xrdztoy

What We're Looking For
- Fluent Italian – C1/C2 level
- English B2+ for training and internal communication
- Strong communication and interpersonal skills
- Customer-focused and empathetic approach
- Strong problem-solving and troubleshooting skills
- Comfortable using CRM systems, digital tools, and multiple applications
- Good attention to detail and accurate data entry
- Ability to work independently in a remote environment
- Flexible and comfortable working rotational shifts
- Ability to work effectively in a

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8c06r1