Business Support Specialist
Pubblicato il 10-10-2026 - Cross Border Italy (110333) in Roma
Corpay is currently looking to hire a Business Support Specialist (Law 68/99) on a permanent basis within our Customer Service division. This position falls under our Cross Borders line of business and is based from our Rome office. In this role you will take day‑to‑day responsibility for the Customer Service and Customer Account Executive teams, to help deliver a high‑performance culture that is aligned to both strategic and revenue generating initiatives, whilst delivering a first‑class service to both internal and external customers. You will report into the Head of Sales and regularly collaborate with other teams across the division.
As a Business Support Specialist (Law 68/99), Corpay will set you up for success by providing:
Assigned workspace in the Rome office
Company-issued equipment
Formal, hands‑on training
Looking at investigations on returned wire and ask recall of payments: Once BS is informed from Ops that a payment was returned, we update immediately, the clients and their AE about this query. Looking at Wire waits: Creating different transaction reports,
providing Swift copies, providing a constant, proactive and strong support to AE’s and clients.
Looking at Vostro reconciliation: When the clients asked information about their Vostro, maybe for a mismatch or any doubts, BS helps them to create a list, and a report to clarify with them the balance.
Providing online support for our online platform, providing a constant, proactive, and strong support to clients.
Checking with operation: Following clients/AEs requests, checking Incoming payments and our bank account with operations department.
Invoicing requests from Compliance: Managing directly with the clients all invoices’ requests from Compliance.
Focusing on Drawdown and, on request of clients or AEs, BS drawdown manually the forwards, creating for them the transaction requested.
A good listener, who can work with stakeholders in other functions to achieve objective.
Understanding of FX Markets a