Team Lead Revenue Operations

10 ott - Milano
Creandum

Building the backbone of European trades – together, with modern software and smart AI solutions. We don’t just develop software – we’re on a mission to give tradespeople and contractors more room to focus on what matters. Supported by smart AI features exactly where they make a real difference in everyday work.
Backed by Tier 1 investors from Europe and the US such as Headline and Creandum, and with more than 30,000 craftspeople as our customer base, we are scaling across Europe to turn individual, scattered businesses into connected and successful communities.
We believe in zero admin, not zero personality – and we build every feature with the people wearing safety boots in mind, not suits. As Team Lead Revenue Operations (f/m/d) you lead our Operations Managers and own Process Excellence across the entire customer lifecycle. You design, implement, and govern the cross-functional processes that connect Marketing, Sales, Customer Success, and Enablement.
We start with the commercial outcome: understanding how a process impacts conversion, retention, efficiency,



or revenue before designing the solution. By combining process design, automation, AI, and operational rigor, you ensure our GTM engine scales consistently across markets, reduces friction, and protects conversion from lead generation through renewal and expansion.
RevOps at planCRaft is a commercial function, not a service desk. You operate as a strategic GTM partner and use systems, data, automation, and enablement as levers to drive business outcomes. You lead our Operations Managers (Sales Ops, CS Ops, Marketing Ops), set the standards they work to, and are accountable for their performance and development.
Lead our Operations Managers (Sales Ops, CS Ops, Marketing Ops): set goals, give regular feedback, and develop their careers.
Own and continuously improve cross-functional GTM processes across lead generation, sales, onboarding, activation, retention, renewal, and expansion.
Design, implement, documen

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