Hybrid IT Support Engineer

10 ott - Milano
Sungrow Europe - Welcome traveler!

Sungrow Europe is seeking an IT Support specialist to deliver hybrid Level 1 and Level 2 support for users in Milan and across Southern Europe. You will administer devices with Microsoft Intune, enforce security using Defender and Conditional Access, and collaborate with regional teams to implement global standards.
You will handle incidents via Jira and Zendesk, support IT asset management, and provide user guidance and training while maintaining a robust knowledge base.

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