Business Service Manager
Pubblicato il 10-10-2026 - Fortinet in Ancona
Overview As a Professional Services Consultant, you deliver on-site Fortinet security solutions, guiding design, deployment, testing, and optimization for customers. You work closely with the client and Fortinet teams to ensure timely, quality, and cost-effective services and knowledge transfer. You'll build confidence with strong technical skills and clear communication while advancing Fortinet best practices. This role blends hands-on implementation with collaborative problem-solving in a customer-focused environment.
Retribuzione / Benefits
competitive total rewards package
flexible work arrangements
supportive work environment
Responsabilità
Assist customers during Think and Build project phases
Create and maintain technical documentation (designs, procedures, test plans, templates, scripts)
Provision, customize, and verify Fortinet configurations per approved design
Test Fortinet solutions and validate behavior
Participate in interoperability/integration testing with Fortinet devices
Recommend and implement Fortinet best practices
Resolve/escalate technical issues promptly
Deliver knowledge transfer to client staff
Maintain core competency on Fortinet products and technologies
Requisiti fondamentali
~7+ years of experience in LAN/WAN/Network Security
~ Experience designing/implementing FortiGate or major 3rd party security solutions
~ Experience in complex routing and WAN environments (BGP, OSPF)
~ Experience in MPLS networks especially L3 VPN
~ Exposure to MSSP or managed services (multi-tenancy, monitoring, reporting)
~ Scripting and automation experience (e.g., ZTP, orchestrator integration, dashboards)
~ Excellent communication and technical documentation
~ Ability to work independently and in a collaborative team
~ Strong stakeholder management and customer service attitude
~ collaborative mindset
~ strong communication
~ customer-focused service attitude
~ Fortinet FortiGate design and implementation
~ BGP and OSPF routing
~ MPLS and L3 VPN