Overview In this role you will install, maintain, and troubleshoot advanced electrophysiology (EP) medical systems across Italy and Emerging Markets, interfacing with hospital IT and clinical teams. You will work in a reactive, SLA-driven environment, adapting to cross-border travel and shifting priorities to keep critical systems up. You'll join an international service organization, contributing to patient-impacting uptime while handling diverse technical and operational challenges. This position offers broad regional exposure and the chance to shape service delivery in dynamic healthcare settings.
Responsabilità
Install, maintain and troubleshoot EP medical systems
Support hardware, software and hospital IT/network connectivity
Schedule planned PM work and respond to urgent break/fix within SLA
Reprioritize workload based on customer-critical needs

Travel extensively across multiple countries (70%+)
Collaborate with clinical, commercial and technical teams across the region
Requisiti fondamentali
Field service experience (medical devices preferred)
Strong technical skills (electronics, IT, networking)
Confident working in hospital or clinical environments
Ability to troubleshoot under pressure
Languages: Italian and English required; other European languages advantageous
Calm under changing plans
Problem-solving in unpredictable environments
Ownership and quick action when support is needed
Electronics
IT networking
Hospital IT connectivity

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