Account Management Specialist

10 ott - Milano
Paypal

Overview In this role, you will collaborate with internal teams to optimize process quality and account performance. You'll propose and implement improvements to boost efficiency and business outcomes, while monitoring merchant health and guiding strategic decisions. This position offers exposure to cross-border payments and a fast-paced, data-driven environment that rewards collaboration and initiative.
Retribuzione / Benefits
balanced hybrid work model
generous paid time off
healthcare coverage for you and family
Collaborate with internal teams to influence process quality
Provide analytical insights to support business decisions
Oversee onboarding, integration, and customer experience for merchants
Coordinate cross-functional teams to deliver results aligned with account plans




Forecast revenue and report sales activities using CRM tools (e.g., Salesforce)
3+ years relevant experience and a Bachelor's degree OR equivalent experience
~ Experience in account management, client success, or sales in payments/tech/finance
~ Ability to build and maintain relationships with senior executives
~ Cross-functional collaboration experience with product, engineering, and operations
~ Excellent communication and negotiation skills
~ Proficiency with CRM tools to manage pipelines and forecast revenue
~ negotiation
~ CRM tools (e.g., Salesforce)

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