Overview In this role you provide after-sales and technical support across Panasonic's refrigeration product range for Europe. You collaborate with Local Sales Offices, offering on-site diagnostics and solutions, and support pre-sales, projects, and key customers. You'll create a technical library, issue bulletins, and help train service teams. The position blends field work with cross-border coordination to sustain customer satisfaction and product uptime.
Retribuzione / Benefits
attractive remuneration package
social, fitness & health benefits
flexible working hours
generous mobile working option
high work-life balance
training and development opportunities
Responsabilità
Provide after-sales support and solutions across Europe for LSO networks
Support on-site diagnostics and issue resolution
Support pre-sales activities within Europe
Assist in project revisions for special initiatives
Engage with a subset of major customers directly

Create and maintain a general technical library for internal and LSO use
Produce technical bulletins explaining concepts to service teams
Offer help and documentation for training and knowledge transfer
Visit sites to perform initial diagnostics and deliver solutions
Liaise with factory for topic-specific guidance
All above pertain to main activities 2 and 3 (ANNEX1)
Requisiti fondamentali
Technician in thermal field
Minimum 5 years of after-sales experience in Commercial Refrigeration / Chillers / Rooftop or equivalent
General refrigeration and air conditioning knowledge
Proficiency with software specific to the refrigeration sector
Fluent in English
General refrigeration and air conditioning knowledge
Proficiency in using refrigeration sector software

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