About The Company
Hercle is a fast-growing fintech building institutional-grade infrastructure that bridges fiat, stablecoins, and digital assets, enabling cross-border transactions at scale and in real time. Serving over 200 clients globally, Hercle provides banks, brokers, payment service providers, and fintechs with seamless solutions for cross-border payments, trading, and treasury management.
We're a lean, ambitious team where everyone gets real responsibility from day one, with the freedom to move fast and the support to grow. You'll work at the intersection of global finance and digital assets, solving complex problems for some of the world's largest financial institutions.
We're looking for a Revenue Operations Analyst to join our Milan office and become the operational backbone of our commercial engine. This is a hands‐on, data‐first role: you'll spend most of your day inside spreadsheets, dashboards, and our CRM, turning raw data into insights that drive sales and business decisions.
You'll work closely with Sales, Marketing, Operations,

and Finance to make sure our revenue processes run cleanly and the right data reaches the right people at the right time. CRM Ownership: Keep our CRM accurate and up to date - pipeline hygiene, deal stage management, data quality. You're the person who notices when something's off and fixes it, improve efficiency of the tool and enforce compliance across the commercial team.
Reporting & Dashboards: Build and maintain the dashboards and reports that give Sales and leadership visibility into pipeline, conversion rates, revenue performance, forecasting, and prepare regular commercial reporting for the board.
Data Analysis: Dig into commercial data to identify trends, bottlenecks, and opportunities. Process Improvement: Map our lead‐to‐close processes, spot friction points, and collaborate with Ops and KYB/Compliance teams to improve processes and customer satisfaction.
Sales Support: Assist with territory planning, account as

Operations Analyst

Italian Remote Support Advisor — Relocation Included

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