08 ott - Maranello
Sibelco Nordic
Technical Sales Tiles & Engobes Location: Maranello FacilityAt Sibelco, we advance life through materials.
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For over 150 years, we've been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals.
Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification.
Beyond our materials, we're proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.
Are We the Perfect Match?
At Sibelco, we believe building a successful career is a two-way journey.
We're looking for individuals who share our values and vision, just as much as you're seeking a company that aligns with your aspirations.
Together, we can shape the future.
Job Description:Technical Sales Manager - Tiles & Engobes
Are you looking for a role where you can combine technical expertise, customer interaction and real business impact in the ceramic tile industry?
At Sibelco, you will become a key technical reference for tile, engobe and glaze manufacturers, helping customers improve their products and production processes through our industrial mineral solutions.
You will work on a wide variety of tile manufacturers, support trials directly on their sites, and collaborate with internal teams to identify solutions and business growth opportunities.
As Technical Sales Tiles & Engobes , you will support companies producing tiles, engobes and glazes , working closely with production and technical teams to define quality and product specifications, insuring strong product performance.
Location & TravelThis role is based in Maranello, Italy , with a hybrid setup:
Expected presence in the Maranello lab/office: around 2 days per week
Remaining time split between customer visits, international travel and home office
Customers are located across Italy, Spain, Turkey, Tunisia, Algeria, Egypt, Poland and other regions .
The role involves frequent travel, approximately 8-10 days per month , including time spent on customer sites during trials and implementation phases.
We are looking for someone who is already based near Maranello or willing to relocate.
Candidates from other European Union countries will also be considered, provided they are open to relocating and working from Italy.
Fluency in English is required.
Your Impact In this Role:As Technical Sales Tiles & Engobes, your responsibilities will include but are not limited to:
Customer Complaint ManagementLead investigations and root cause analysis
Implement corrective actions and follow up on execution
Communicate findings and solutions to customers
Quality & Product PerformanceMonitor product and plant quality trends
Identify deviations and support resolution with Operations
Prepare and share quality reports with internal teams and customers
Customer Relationship ManagementBuild strong relationships with customer technical and production teams
Understand customer needs and production processes
Support product trials and gather feedback
Technical Support & Continuous ImprovementSupport customers and plants in problem solving
Contribute to continuous improvement initiatives
Ensure alignment on product specifications
Market IntelligenceMonitor market trends and competitor products
Support leadership with insights to drive business decisions
What You Bring to the Table:Bachelor's degree in Chemistry, Materials Science, or a related field
Experience in a technical customer-facing role such as technical sales, technical support, production, process, or product quality within ceramics, tiles, industrial minerals or similar industries
Strong understanding of product performance, quality and problem-solving methodologies
Ability to analyze customer issues and support root cause analysis
Strong communication and stakeholder management skills
Ability to work cross-functionally with Sales, Operations, Technical & Innovation, Supply Chain and customers
Analytical mindset with a practical, solution-oriented approach
Fluency in English is required ; additional languages are a plus
About the RoleYou will be part of a solid international technical sales team supporting customers across multiple ceramic markets.
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This role offers a unique combination of technical depth and commercial exposure :
Acting as a trusted technical advisor to customers
Supporting product trials and implementation on site
Contributing to new business opportunities and growth projects
Working across functions in an international matrix organization
You will also collaborate closely with internal teams across Sales, Operations, Technical & Innovation and Supply Chain, acting as a key link between Sibelco's products and customer needs.
Compensation:The base salary range for this role is €****** - €****** .
T he final remuneration will be determined based on skills, effort, responsibility and relevant experience .
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