08 ott - Maranello
Elite Associates
We are supporting a leading global luxury brand in the search for aCRM & Client Data Specialistto join its international Marketing Operations / User Experience team.
This is ahybrid CRM and Digital Transformation role, combining Salesforce expertise, project deployment and strong stakeholder management across global markets.
Key responsibilities:
Support theglobal rollout and adoption of the CRM platformacross regions and local markets.
Act as a key point of contact for regional and local teams, providing hands?on support throughout deployment and platform stabilization.
Collect feedback and business needs from different markets andtranslate them into clear, actionable requirementsfor central and technical teams.
SupportSalesforce releases, including testing and validation of new features and fixes.
Identify platform issues, operational risks and opportunities for continuous improvement.
Support local teams during key international events, helping ensure effective platform usage and client data collection.
Develop and share best practices, ensuring learnings from different markets are incorporated into future releases.
Work closely with cross?functional and technical stakeholders to support the ongoing evolution of the CRM platform.
The ideal profile:
3+ years of experience in CRM managementor a closely related CRM project environment.
Good knowledge ofSalesforceand CRM platforms (no coding skills required).
Experience in CRM rollout, platform adoption, business requirements, testing or continuous improvement would be highly valuable.
Strong analytical and problem?solving skills, with a hands?on approach.
Excellent communication and stakeholder management skills, including interaction with business and technical teams.
Full professional fluency in English.
Willingness to travel extensively internationally.
Availability to work on-site inMaranello.
The role would suit someone looking for ahighly international and cross?functional CRM position, combining Salesforce, market interaction, platform deployment and continuous improvement, with significant exposure to both business and technical stakeholders.
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