Field Service Engineer IC-LC-MS

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pbWork Schedule /b /p pStandard (Mon-Fri) /p pbEnvironmental Conditions /b /p pSome degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) /p pbJob Description /b /p pAs part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. /p pbRole summary: /b /p pAs a Field Service Engineer II (IC-LC-MS) at Thermo Fisher Scientific, you'll contribute to delivering excellent service for sophisticated analytical and scientific instruments, specifically those belonging to the IC-LC-MS group. Working with customers across research, industrial, and healthcare settings, you'll install, maintain, troubleshoot, and repair complex equipment such as IC, HPLC, Integrion, Vanquish, Triple Quadrupole, IonTrap, and Orbitrap systems. This position offers opportunities to work with advanced technology while contributing to scientific advancement and innovation. /p pbLocation /b : Center South Italy (remote), with a preference for Campania region. Travel throughout Italy as required. /p pbKey Responsibilities: /b /p ul liPerform on-site installation, repair, maintenance, qualification,



and validation of IC-LC-MS instruments /li liEnsure delivery of all activities related to the specific instrumental branch with the highest possible efficiency /li liAssure customer satisfaction through excellence in repair and support /li liWork in conjunction with other ULS teams and Sales, maintaining a client-focused approach /li liSchedule repair, maintenance, and qualification jobs by priority /li liMaintain spare parts inventory, tools, manuals, and test equipment /li liActively promote and sell installations, extended service contracts, preventative maintenances, and related services /li liAdvise customers of new products and upgrades, reporting sales opportunities to account representatives /li liPerform all service activities in compliance with Company values and 4i principles (Integrity, Involvement, Innovation, Intensity) /li liMaintain a clear vision for cost savings /li /ul pbRequirements: /b /p ul liBachelor's Degree (advanced degree preferred) in Chemistry, Electronics, Engineering, or related field, with minimum 2-3 years of experience and a strong technical background in Electronics/Chemistry/Engineering or Equivalent Experience /li liField Service experience or relevant Industry experience (background in Ion and Liquid Chromatography, Mass Spectrometry, Trace Elemental, or Molecular Spectroscopy is a plus)



/li liStrong electronics and mechanical troubleshooting skills with ability to diagnose issues down to component level /li liExperience with ultra-high vacuum systems and high voltage equipment preferred /li liExcellent customer service and communication skills, both written and verbal /li liStrong organizational and time management capabilities /li liProficiency with Microsoft Office suite, AI tools, and service management software /li liAbility to read and interpret technical documentation and schematics /li liValid driver's license and willingness to travel up to 90% within the assigned area; travel throughout Italy may be required /li liPhysical ability to lift up to 23 Kg and work in various laboratory environments /li liNative Italian speaker with proficiency in English /li liStrong problem-solving abilities and capacity to work independently /li liAdherence to safety protocols and quality standards /li liAbility to respond to customer needs with short notice /li liAbility to effectively train and support customers on equipment operation /li liExperience documenting service activities and preparing detailed reports /li liDemonstrated success in meeting customer satisfaction goals /li liWillingness to travel to EMEA or US, mainly for training purposes /li /ul pThis position offers a unique opportunity to work with cutting-edge analytical technologies while contributing to the success of Thermo Fisher Scientific's Analytical Instruments Group. /p pJoin us in our mission to enable our customers to make the world healthier, cleaner, and safer. /p pThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. /p #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8ca0cj