Guest Experience Executive - Milano

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cb4cq

We are looking for a dynamic, experienced and high-end Guest Experience Executiveto deliver highly personalized serviceto VIP guests. This role focuses on anticipating needs, crafting a bespoke, luxury and flawless experience.

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Key Responsibilities

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- Serve as the dedicated, polished point of contact for elite guests.

- Partner with Culinary, and Front Office teams to execute specific guest preferences and dietary needs flawlessly.

- Handle guest complaints promptly and empathetically, finding effective solutions to maintain high satisfaction scores.

- Work closely with Housekeeping, Food & Beverage,



and Maintenance teams to fulfill guest requests seamlessly.

Requirements

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- 2+ years infive-star luxury hospitalityor elite concierge environments.

- Available to work dynamic shifts, including weekends and holidays.

- Excellent communication, strong problem-solving abilities, and proficiency in hospitality software.

- Professional presentation, positive attitude, and the ability to multitask. xysqume

- Willingness to work flexible shifts, including weekends, nights, and holidays.

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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cb4cq