10 ott - Roma
Abbott Laboratories
Technical Service Specialist - LombardiaThis job is available in 2 locations Category Customer & Technical SupportQualifiche, competenze e l'esperienza necessaria per questo ruolo sono disponibili nella descrizione completa riportata di seguito.Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the modern diagnostics industry through the company's commitment to improving patient care and lowering overall costs.Primary objective of the positionTechnical Service Specialist is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs) and for back up first line level one service and assisting with installations and deinstallations.Major accountabilitiesProvides first line service to Abbott Ambassadors (service interventions requiring less than 4 hours labor time)Schedules and perform planned maintenance (PM) activitiesAssists with instrument installations and deinstallationsSuccess in this role is measured by customer satisfaction score (NPS),
service key performance indicators achievement and economic growth and profitability per district.Educational backgroundBachelor degree or equivalent experience is requiredDegree as Mechanical/Electrical/Biomedical/Biotechnology/Clinical Engineer.Requirements / Work experience2/3 Years experience in a similar positionSuccessful engagement with customers, specifically lab staffAbility to identify and drive resolution of issuesStrong experience in use of analytical tools and softwareEmployment Classification: Employee, Level B2, Chemical and Pharmaceutical Industry National Collective Bargaining Agreement (CCNL).Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automatAt Abbott, we are committed to improving health and well-being worldwide through innovative diagnostic solutions. We are looking for aTechnical ServiceSpecialistto join ourTechnical Serviceteam aLocation Italy - Milan Category Customer & Technical SupportThis is not a traditional hospital-based engineering position.We are seeking a customer-focused Field Service Engineer to support advanced Electrophysiology systems across Italy, Emerging Markets, andJob Id 31163561 Medical surveillance Not Applicable Division CRLB Core Lab Travel Yes,
75 % of the Time Additional Location Italy - Lombardy - Brescia Significant work activities Not ApplicableJob available in 2 locationsItaly - Lombardy - BresciaItaly - RomeDIVERSITY & INCLUSIONWe strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.SUSTAINABILITY FOR OUR FUTUREAt Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.WE'RE RECOGNIZED AROUND THE WORLDDOW JONES SUSTAINABILITY INDEXBEST CORPORATE CITIZENSFORTUNE CHANGETHE WORLDFORTUNE'S MOST ADMIRED COMPANIESAn Equal Opportunity EmployerAbbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.EEO (ENGLISH)EEO (SPANISH)PAY TRANSPARENCY NONDISCRIMINATION PROVISIONWe provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email Abbott is committed to pay equity and transparency. xysqume Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.#J-18808-Ljbffr
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