Store Manager
Pubblicato il 10-10-2026 - PVH in Napoli
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The Team
The Team inside the stores collectively strives to create a seamless and enjoyable experience for customers. The team works together to uphold the store's reputation, achieve sales targets, and create a positive environment that reflects the values of PVH. Each member contributes uniquely to the team's success, ensuring that the store remains a destination of choice for customers seeking quality products and outstanding service.
The Position
- Exemplify and enforce exceptional Customer Experience (CX)
standards in the store.
- Identify and address CX issues through feedback, training, and coaching for sales staff.
- Foster collaborative relationships with neighboring businesses for go-to-market initiatives and conduct competitor analysis.
- Stay informed about current trends and understand customer profiles through media and local community engagement.
- Develop and oversee professional growth of store personnel, defining training needs with Deputies.
- Manage performance evaluations, propose development plans, and lead recruitment processes.
- Qualify the Area Manager on Full-Time Equivalent (FTE) and role requirements.
- Oversee workforce planning handled by Deputies.
- Coordinate store priorities through regular mechanisms, considering retail calendar and project timelines.
- Analyze business performance using data from Business Analyst, identify actions to improve Sales and Key Performance Indi