Japanese Guest Relations Officer

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cde64

Join our team and be part of the continued success of Bali's largest integrated resort.

Vuole candidarsi? Si assicuri che il suo CV sia aggiornato, poi legga attentamente le specifiche del lavoro prima di procedere.
We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

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- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)




- Address customer complaints and escalation to Guest Relations Manager when needed
- Ensure compliance with health and quality standards

Requirements

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- Only for Japanese Expatriate
- Minimum 2 years experience in the same position xysqume or related fields in the hospitality industry
- Eloquent in English communication in both written and spoken
- Experience in operating Hotel system is an advantage
- Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cde64