10 ott - Bari
Next Job Abroad
Responsibilities
- Provide exceptional customer support to Italian-speaking clients via phone, email, and chat
- Address customer inquiries, concerns, and feedback in a timely and professional manner
- Assist clients in navigating our services and products, ensuring an outstanding user experience
- Collaborate with other departments to resolve complex issues and improve service delivery
- Maintain accurate records of customer interactions in our CRM system
- Identify and escalation any potential issues or trends to management for resolution
- Contribute to team projects and initiatives aimed at improving customer satisfaction
Requirements
- Fluency in Italian and working proficiency in English;
additional languages are a plus
- Previous experience in customer service or support roles is highly desirable
- Excellent communication and interpersonal skills with a customer-first mindset
- Strong problem-solving abilities and a positive attitude towards challenges
- Ability to work independently as well as part of a diverse team
- Familiarity with CRM systems and customer support software is an advantage
- Willingness to relocate to Greece and embrace a new culture
Benefits
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay
- Professional growth & development opportunities
- Career growth opportunities in a renowned global company
- International & diverse work environment
- Competitive performance bonuses
- Monthly salary range from €1200 : €1500
- 14 monthly salaries per year
- Health care benefits and numerous other discounts
- Fully paid training by certified instructors
- State of the art premises, providing a great working environment with relaxing break areas
- Special events as well as community & social responsibility initiatives
- Referral Program: Bring your friends and receive great bonuses
- Free Greek language courses
- Work for a Great Place to Work-Certified Company
- This is more than just a job, it's an opport
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