Client Advisor - Milano Montenapoleone

10 ott - Milano
DOLCE&GABBANA

h3About Us /h3pDolceGabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products. /ph3Client Advisor (m/f/d) /h3pbLocation: /b Milan, Via Montenapoleone /ph3About Us /h3pDolceGabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products. /ppThe Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development. /ph3Job Description /h3pThe selected candidate will be part of the Via Montenapoleone boutique team, operating in one of the most iconic and prestigious luxury shopping streets in the world. Within this exceptional Milanese location, the role is responsible for delivering an outstanding luxury shopping experience, building and maintaining long-term client relationships, achieving sales targets, and ensuring the highest standards of customer service and brand representation, with a specific focus on our Ready-to-Wear collection. /ph3Key Responsibilities /h3ulliDeliver a personalized and exceptional customer experience, consistently embodying the brand’s values and service standards. /liliDevelop and maintain strong relationships with local and international clients, anticipating their needs and fostering long-term loyalty. /liliProvide expert knowledge on Ready-to-Wear collection, offering tailored styling advice and product guidance. /liliContribute to the achievement of individual and boutique sales targets through proactive client engagement. /liliSupport visual merchandising activities and ensure the boutique presentation is always aligned with brand standards. /liliAssist in stock management operations,



ensuring product availability and supporting replenishment activities. /liliManage sales transactions accurately and professionally, ensuring a seamless client experience at the point of sale. /liliCollaborate closely with the boutique team to support daily operations and commercial objectives. /liliParticipate in store events and promotional activities to enhance client engagement and brand visibility. /li /ulh3Requirements /h3ulliPrevious experience in luxury retail or fashion retail, in client-facing roles. /liliStrong passion for luxury fashion and excellence in customer service. /liliFluency in Italian and English is required; additional languages are considered a strong plus. /liliExcellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele. /liliGoal-oriented mindset with a strong commercial attitude and ability to achieve sales targets. /liliStrong knowledge of the luxury fashion industry, trends and customer expectations. /liliAttention to detail and understanding of visual merchandising principles. /liliTeam-oriented attitude and strong collaboration skills. /liliFlexibility and availability to work schedules compatible with retail operations, including weekends and holidays. /li /ulh3Offer /h3pbWorking hours: /b Full-time /ppbWork mode: /b On-site /ppbApplicable Collective Agreement (CCNL): /b CCNL Commercio /ppbIndicative salary range: /b Gross Annual Salary between b€30,000 and €36,000 /b, based on experience and seniority, plus sales commissions. /ph3Equal opportunities and non-discrimination /h3pThe selection process is open to candidates of any gender, age, origin, orientation or background, in full compliance with the principles of equal opportunities, non-discrimination and pay transparency. /p #J-18808-Ljbffr

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