K-Way - Customer Service Manager - Italy Wholesale

10 ott - Torino
Basicnet

pWe arelooking for a bCustomer Service Manager – Italy Wholesale /b to lead ourCustomer Service team and ensure an efficient, proactive and solution-orientedservice for our Wholesale business. /p pReportingto the bItaly Wholesale Commercial Director /b, the role combines teamleadership with hands-on operational responsibility across order management,shipments, deliveries, customer requests and issue resolution. /p ul liProven experience in bB2BCustomer Service /b, ideally within fashion, apparel, retail or consumergoods. /li liPrevious experience leading orcoordinating a team. /li liSolid knowledge of bWholesaleprocesses /b, order management and delivery flows. /li liStrong cross-functionalcollaboration and stakeholder management skills. /li liExcellent organizational,analytical and problem-solving abilities. /li liProactive, autonomous andresults-oriented approach. /li liGood knowledge of bExcel /band ERP/business management systems. /li libAS400 experience is a plus. /b /li liItalianand English proficiency. /li /ul pIf you arean experienced Customer Service professional looking for a role combining bteamleadership, operational ownership and continuous improvement /b, we would loveto hear from you. /p #J-18808-Ljbffr

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