10 ott - Italia
Bruker
Overview As a Field Service Engineer for Bruker, you will deliver expert hands-on support across installation, commissioning, maintenance, and customer training for life science instruments. You'll work closely with the Customer Service team to ensure high customer satisfaction and reinforce Bruker's professional image. The role involves frequent travel within Italy and occasional international trips to support customers and the factory. You'll troubleshoot, validate systems to certifiable standards, and contribute technical input to the sales team in non-routine cases. This position blends field service excellence with collaboration in a fast-evolving technology area at the intersection of microbiol
Responsabilità
Familiarize with instrumentation from documentation and factory testing
Coordinate with customers and colleagues during site planning for installation
Install, set up, test and train operators on systems and accessories at client sites
Perform breakdown and planned maintenance at customer sites
Provide technical,
software and application support to customers and colleagues (remote or on-site)
Validate systems to certifiable standards
Contribute technical input to the sales team in non-routine cases
Frequent travel within Italy; potential travel to other European countries
Requisiti fondamentali
Qualification in Electronic Engineering, Biology or Biotechnology or Bio-Chemistry or related field, with practical Mass Spectrometry experience is advantageous
Strong technical/scientific background with ability to keep up with rapid tech changes
Field service experience and relationship-building ability
Valid Italian driving license; no visa restrictions for USA/EU travel
Good computer literacy and familiarity with data systems and standard operating systems
Self-motivated, team-oriented with clear communication in English and Italian
Experience with microbiology and diagnostic product lines and accurate record-keeping
relationship-building
effective communicatio
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