09 ott - Firenze
Richemont
Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.
Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.
At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.
YOUR MISSION:
The Junior Sales Associate is a fully engaged individual who is committed to contributing to the success of the Vhernier boutique in Florence, with the ambition to grow with the Maison.
If you are looking for an opportunity to enter the world of High Jewellery, and craftmanship and you are curious to learn more, this role has a lot to offer.
Your mission will be to promote the Vhernier brand image as per the company's directives.
HOW WILL YOU MAKE AN IMPACT?
Contribute to the boutique achieving its sales targets
Assist clients with Customer Service needs maintaining the brand's high standards
Support in cultivating strong client relationships, delivering outstanding client service and treatment; providing a friendly environment that includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge
Adapt the approach according to the client's needs and motivations
Assist and support after-sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience
Stock management and merchandising:
Provide feedback in processing and replenishing merchandise
participate in receiving and monitoring floor stock
Actively participate in the visual merchandising of the Boutique implementing required guidelines
Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays
Assist in the inventory process, including but not limited to stock counting and special projects as needed
Assist in completing price changes within the Boutique when required
Boutique operations and cash management:
Support in sales transactions and to maintain proper cash records at the boutique's register
Adhere to all company policies, procedures, and practices
Implement discounts and gratuities under the supervision of the Boutique Manager
Comply with all safety regulations and boutique operational procedures including security
Product knowledge & sales techniques :
Maintain an awareness of all product knowledge information
Master the brand's sales techniques as per training received
Attendance to required training.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
1 yr of previous experience in luxury retail, services, or luxury hospitality environment.
Personal Skills/Abilities :
Fluency in English is mandatory
Excellent interpersonal and communication skills
Confidence in handling high-value transactions
Strong understanding of customer service needs and customer (internal and external) priorities
Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision
Self-starter with a team-player approach.
WHAT WE OFFER:
CCNL Commercio
Salary Range 29,7K – 32K€
Commission scheme
8 euro per Meal Voucher per working day
Welfare
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