Italian Market Customer Care Agent

09 ott - Forlì
WW Talents

pbLuogo di lavoro: /b Forlìbr/ /ppbBuild your international Customer Support career in Athens, Greece.
A great opportunity that combines your career with the Mediterranean lifestyle.
/b /ppJoin an international team as anbItalian-Speaking Customer Support Representative /band work onsite in Athens, Greece in a dynamic, international, and multicultural environment.
/ppWhether you are already in Greece or considering relocating from another EU country, this opportunity offersbpaid training, a competitive salary package, and full relocation support /b.
/ppbPosition: /bItalian-Speaking Customer Support Representativebr/bLocation: /bAthens, Greece - Onsitebr/bSchedule: /b5 days per week, 8 hours/day with rotational shiftsbr/bCompensation: /b€1,045,72 gross/month x 14 salaries + Performance premio upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee) /ph3Your Responsibilities /h3pYou will: /pulliProvide professional customer support in Italian via phone, email, and chat /liliRespond to customer inquiries and resolve account-related issues /liliAssist customers with platform, product,



and service-related questions /liliTroubleshoot issues and provide effective solutions /liliHandle customer requests efficiently while maintaining a high level of customer satisfaction /liliAccurately document customer interactions in CRM and internal systems /liliFollow established quality and productivity standards /liliHelp customers understand the platform and available features /li /ulh3What We're Looking For /h3ullibFluent Italian - C1/C2 level /b /lilibEnglish B2+ /bfor training and internal communication /liliStrong communication and interpersonal skills /liliCustomer-focused and empathetic approach /liliStrong problem-solving and troubleshooting skills /liliAbility to handle customer inquiries professionally and efficiently /liliGood attention to detail and accurate data entry /liliFlexible and comfortable working rotating shifts /liliAbility to work effectively in a fast-paced, international, multicultural team /lilibNo previous experience required - full paid training is provided /b /li /ul #J-*****-Ljbffr

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