Csm – Customer Success Manager (Farmer)

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cp2kf

ulliDo you enjoy supporting sales teams and building strong, long-term relationships with customers?
/liliDo you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?
/liliAre you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?
/li /ululliDo you enjoy supporting sales teams and building strong, long-term relationships with customers?
/liliDo you thrive in a dynamic environment where you can solve problems, collaborate across teams, and make a real impact?
/liliAre you interested in joining a leading global software and cloud solutions provider helping organizations optimize technology and drive digital transformation?
/li /ulPractical InformationpLocation: Assago, Italy | Work Arrangement: Hybrid (3 days per week)| Visa Requirements: EU citizenship or valid work permit required | Language Requirements: Professional fluency in English and Italian /pRole IntroductionpAs our new Customer Success Delivery Manager, you will help deliver an exceptional customer experience by maintaining regular contact with an assigned portfolio of existing customers.
You will work closely with a collaborative team of Sales Operations Specialists to support customer needs, strengthen relationships, and ensure smooth operational processes across a diverse client base.
/pKey ResponsibilitiesulliProven sales ability and experience in upselling and cross-selling.
/liliAnalyze customer needs to define cross and up sell plans /liliProvide licensing support in collaboration with cross-functional teams to address customer needs /liliWork effectively with internal stakeholders, including Account Managers, Finance,



Back Office, and Procurement to support end-to-end processes /liliDrive timely resolution of escalations by partnering with customers, account teams, and internal support teams /liliDevelop strong knowledge of industry trends through ongoing training and close collaboration with software publishers /li /ulbJob Requirements /b Essential RequirementsulliDemonstrated background supporting sales teams to help acquire, retain, and grow customer relationships /liliProven ability to manage time, priorities, and daily workload efficiently under tight deadlines /liliStrong relationship-building skills with clear verbal and written communication /liliAbility to work independently, show initiative, and adapt to change /liliProfessional proficiency in both English and Italian /li /ulDesirable RequirementsulliSolid understanding of operational policies, processes, and procedures in technology solutions /liliProactive and solutions-focused mindset with strong problem-solving capabilities /li /ulbCompany description /bpSoftwareOne is a global provider of software and cloud solutions.
With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.br/Our people are at the core of everything we do.
We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape.
Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.br/Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cp2kf