Customer Engineer - Novara

11 ott - Leivi
Altro

ITALY VIRTUAL, ITA

Tempo pieno

R0156519

ABOUT NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant, and banking sectors. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees across 35 countries worldwide. For nearly 140 years, we have been global leaders in consumer transaction technologies, transforming everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms digital experiences in retail, restaurants, and banking through SaaS capabilities and a cloud platform.

Position: Customer Engineer

Region: Piemonte - Novara

Working Hours:

Monday – Thursday: 8:30 AM – 6:00 PM

Friday: 8:30 AM – 5:00 PM

Saturday and Sunday: Shift and/or Standby

POSITION SUMMARY AND KEY RESPONSIBILITIES:

The Customer Engineer will be responsible for the repair, maintenance, and installation of our equipment installed in the Piemonte region, ensuring service continuity and high levels of customer satisfaction. You will be responsible for resolving service issues until the situation is settled to the customer's satisfaction and/or in compliance with agreed Service Level Agreements (SLAs). Work will be performed on all equipment supplied by NCR Voyix, specifically workstations and peripherals, printers, front-end POS systems, and self-checkout units.

Technical high school diploma or equivalent

Category B driving license

Knowledge of Windows, Linux, and Unix operating systems

Knowledge of Ghost imaging procedures

The candidate must be able to work with minimal supervision,



possess strong problem-solving skills, quickly acquire new competencies, and be willing to work flexible hours—including nights, weekends, overtime, shifts, and on-call duty (up to a maximum of 16 on-call periods per year).

Aptitude for working on both mechanical and electrical components, as well as experience with computer hardware maintenance (desktops, servers, peripherals) and software‑related tasks, is required.

Knowledge of the local area

Ability to work towards objectives and meet deadlines

Ability to adhere to schedules

Proactive attitude

Availability to start immediately or within a maximum of 30 days

Minimum Annual Base Salary: 27.000,00€ Gross

Collective Agreement: CCNL Terziario Distribuzione Servizi (cod. H011)

Help us run the world's top brands.

At NCR Voyix (http://www.ncr.com/) , we specialize in turning routine transactions into meaningful connections. With a rich history (http://www.ncr.com/about/history) of innovation, we've been at the forefront of problem-solving through technology. Operating globally in over 30 countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our solutions optimize banking operations, streamline restaurant services, enhance retail interactions, and foster trust through secure payment systems.

We take pride in our strong culture (http://www.ncr.com/about) and a history of providing robust career paths. Come work for a leading technology company where you can grow your career. Join us and be part of revolutionizing transactions across these pivotal industries.

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