Level 1 Helpdesk Coordinator — IT Support & Incident Triage

11 ott - Bari
Larsen & Toubro Infotech Ltd (LTI)

Larsen & Toubro Infotech Ltd (LTI) in Bari, Italy, is seeking an Engineer - Cloud & Infra Management Role, Technical Helpdesk Coordinator Level 1 to join on-site operations and reinforce end-user support.

You will be the first line contact for hardware and software issues, perform remote troubleshooting, document incidents in the ITSM tool, and escalate when needed while meeting SLAs.

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