11 ott - Firenze
Itachoo
Sales Associate - FLORENCE Jimmy Choo encompasses a complete luxury accessories brand. Women’s shoes remain the core of the product offer, alongside handbags, small leather goods, scarves, sunglasses, eyewear, belts, fragrance and men’s shoes. CEO Hannah Colman and Creative Director Sandra Choi together share a vision to create one of the world’s most treasured luxury brands. Jimmy Choo has a global store network encompassing more than 200 stores and is present in the most prestigious department and specialty stores worldwide. Jimmy Choo is part of the Capri Holdings Limited luxury fashion group.
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Main responsibilities include:
- Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
- Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
- Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
- Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
- Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
- Playing an active role in replenishing stock according to company procedures and policies
- Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
- Participating and supporting the team in stock takes as and when required
- Attending and participating in all store meetings and training events as required ensuring good communication is maintained
- Participating in, and representing Jimmy Choo during promotional events an
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