11 ott - Torino
Basicnet
We arelooking for a Customer Service Manager – Italy Wholesale to lead ourCustomer Service team and ensure an efficient, proactive and solution-orientedservice for our Wholesale business.
Vuole candidarsi? Si assicuri che il suo CV sia aggiornato, poi legga attentamente le specifiche del lavoro prima di procedere.
Reportingto the Italy Wholesale Commercial Director, the role combines teamleadership with hands-on operational responsibility across order management,shipments, deliveries, customer requests and issue resolution.
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- Proven experience in B2BCustomer Service, ideally within fashion, apparel, retail or consumergoods.
- Previous experience leading orcoordinating a team.
- Solid knowledge of Wholesaleprocesses, order management and delivery flows.
- Strong cross-functionalcollaboration and stakeholder management skills.
- Excellent organizational,analytical and problem-solving abilities.
- Proactive, autonomous andresults-oriented approach.
- Good knowledge of Exceland ERP/business management systems.
- AS400 experience is a plus. xbvzest
- Italianand English proficiency.
If you arean experienced Customer Service professional looking for a role combining teamleadership, operational ownership and continuous improvement, we would loveto hear from you.
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Differental