Level 1 Helpdesk Coordinator — IT Support

11 ott - Italia
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Larsen & Toubro Infotech Ltd (LTI) in Bari, Italy, is seeking an Engineer - Cloud & Infra Management Role, Technical Helpdesk Coordinator Level 1 to join on-site operations and reinforce end-user support.
You will be the first line contact for hardware and software issues, perform remote troubleshooting, document incidents in the ITSM tool, and escalate when needed while meeting SLAs.

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