Field Service Engineer
Pubblicato il 11-10-2026 - Bruker in Pavia
Overview As a Field Service Engineer for Bruker, you will deliver expert hands-on support across installation, commissioning, maintenance, and customer training for life science instruments. You’ll work closely with the Customer Service team to ensure high customer satisfaction and reinforce Bruker’s professional image. The role involves frequent travel within Italy and occasional international trips to support customers and the factory. You’ll troubleshoot, validate systems to certifiable standards, and contribute technical input to the sales team in non-routine cases. This position blends field service excellence with collaboration in a fast-evolving technology area at the intersection of microbiol
Responsabilità
- Familiarize with instrumentation from documentation and factory testing
- Coordinate with customers and colleagues during site planning for installation
- Install, set up, test and train operators on systems and accessories at client sites
- Perform breakdown and planned maintenance at customer sites
- Provide technical,
software and application support to customers and colleagues (remote or on-site)
- Validate systems to certifiable standards
- Contribute technical input to the sales team in non-routine cases
- Frequent travel within Italy; potential travel to other European countries
Requisiti fondamentali
- Qualification in Electronic Engineering, Biology or Biotechnology or Bio-Chemistry or related field, with practical Mass Spectrometry experience is advantageous
- Strong technical/scientific background with ability to keep up with rapid tech changes
- Field service experience and relationship-building ability
- Valid Italian driving license; no visa restrictions for USA/EU travel
- Good computer literacy and familiarity with data systems and standard operating systems
- Self-motivated, team-oriented with clear communication in English and Italian
- Experience with microbiology and diagnostic product lines and accurate record-keeping
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