Assistant Store Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cu9t2

ASTIER DE VILLATTE is a French company specialised in the production and sales of high-end products such as ceramics, scented products (candles, incense, colognes, perfumes), cutlery, glasses, stationery, published works, castings, furniture, chandeliers, lamps… made available through its stand-alone stores (2 in Paris, 1 in Seoul), its Eshop and a very selective global network of high-end retailers (luxury department stores, home interior, fashion & select stores and niche perfumeries…).Since its inception in 1996, ASTIER DE VILLATTE has been internationally recognised for the singularity, eclecticism and quality of its creations. Distinguished with the French label of excellence “Entreprise du Patrimoine Vivant” (living heritage company), ASTIER DE VILLATTE positions itself today as a global brand, iconic for authentic and discreet French luxury and art of living.The Assistant Store Manager supports the Store Manager in the day-to-day running of the boutique. They contribute to sales development, team leadership and compliance with the Maison’s retail procedures. In the absence of the Store Manager, they ensure business continuity.Responsibilities and DutiesSales DevelopmentMaintaining an active presence on the shop floor and actively contributing to sales growth and client database developmentWelcoming,



advising and building loyalty with a discerning clienteleRepresenting the Astier de Villatte brand image and upholding the Maison’s standardsAssisting with customer disputes and specific payment transactionsEnsuring the quality of the sales approach and the effective sharing of product knowledgeProactively suggesting ways to improve the customer experience and the boutique’s commercial performanceCustomer ExperienceWelcoming and assisting every customer with care and a personalised approachTailoring recommendations to each customer’s needs and expectationsContributing to customer loyalty and the development of long-term client relationshipsEnsuring the quality of the customer journey, from welcome to payment, across the entire teamTeam ManagementSupporting and motivating the team on a daily basisCoaching the team to increase average transaction value and drive complementary salesAssisting with staff scheduling and task allocationSupporting and training new team membersMonitoring performance and reporting team needs to the Store ManagerSupervising the team and ensuring business continuity in the Store Manager’s absenceBoutique ManagementStock ManagementAssisting with the monitoring of deliveries, transfers,



replenishment and stock movementsManaging the follow-up of weekly ordersEnsuring product availability and anticipating replenishment needs to minimise stock-outsParticipating in stocktakes and monitoring stock discrepanciesReporting any irregularities and specific needs to the Store ManagerBoutique Presentation and MaintenanceEnsuring the boutique is well maintained on a daily basis and consistently reflects the Maison’s imageEnsuring the proper presentation of products, merchandising and window displaysEnsuring that sales areas and stockrooms remain clean, organised and functionalAssisting with the implementation of merchandising updates and commercial activitiesIdentifying maintenance and upkeep requirements and reporting them to the Store ManagerCash Register / BankingProcessing and checking payment transactions in accordance with established proceduresMonitoring cash registers and reporting any discrepanciesEnsuring compliance with cash-handling proceduresReportingReporting relevant information to the Store ManagerAssisting with sales and team performance monitoring, and providing regular feedback on product performanceReporting relevant information to the Retail Management team in the absence of the Store ManagerWe are looking for a sunny, dynamic and enthusiastic personality, with a genuine passion for customer service and a natural ability to connect with people. The ideal candidate is warm, positive, proactive and brings great energy to the team, while embodying the spirit and values of Astier de Villatte.12 months minimum of professional experience in retail, ideally in luxuryFluent in Italian & English, and mastery of a third language appreciatedAffinity for decoration, design and high-end productsMotivated, dynamic and rigorousImpeccable presentationGood humour and open-mindedness#J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cu9t2