Back Office Representative With Italian And English

11 ott - Italia
Altro

Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.
Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria As a Digital Trust and Safety Specialist with Italian and English, you will:
Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
Take prompt and appropriate action on information that violates guidelines or poses risks
Stay updated on internal policies to ensure accurate implementation
Identify and analyze patterns to proactively address potential risks
We're looking for someone with:
High attention to detail
Comfortable processing sensitive information
Strong ability to defend decisions and provide context with logical reasoning
Ability to identify patterns in behavior to enhance decision-making
Strong organizational and time management skills to deal with shifting priorities and high volumes of work




Experience investigating fraud, spam, or other types of inappropriate information is an asset
Required Qualifications:
B2 or higher English language skill
In return, we will give you:
Relocation Premio: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Flight Tickets Covered - we handle your travel to Sofia
Fully paid training
Stable job and career development opportunities
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team
Does it sound like t

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