Store Manager-visual
Pubblicato il 11-10-2026 - Ask Athena in Vicenza
We are seeking an experienced and passionate Store Manager to lead our flagship South Yarra store , driving sales performance, delivering an exceptional customer experience, developing a high-performing team, and ensuring operational excellence. This is a unique opportunity to take ownership of a flagship store that showcases the very best of the Samsonite brand while leading a high-performing team and driving commercial success. As the Store Manager, you will be responsible for the overall performance and day-to-day operation of the store, ensuring exceptional customer experiences while achieving sales and profitability targets. Reporting to the Area Manager, you will: Lead and inspire a high-performing retail team to achieve sales and customer service goals. Drive commercial performance through effective leadership, coaching and sales strategies. Manage all aspects of store operations including inventory, visual merchandising, store presentation, rostering and payroll.
Deliver an exceptional customer experience and resolve customer concerns professionally and efficiently. Manage labour costs, store budgets and key performance indicators. Ensure compliance with workplace health and safety requirements, company policies and legislative obligations. Protect company assets through effective stock management, loss prevention and cash control processes. Partner with support office teams to execute marketing campaigns, merchandising initiatives and business improvement projects. Previous experience as a Store Manager within a high-volume retail environment. Demonstrated ability to lead, coach and develop successful retail teams. Strong commercial acumen and experience managing sales targets, labour budgets and operational KPIs. A customer-first mindset with a passion for delivering exceptional service. Excellent communication and stakeholder management skills. Experience in inventory management, visual merchandising and operational compliance.