11 ott - Firenze
Altro
Job Opportunity: Onsite Support Engineer at AVASO Technology
Employment Type: Tempo parziale Contract / Part-time Employment
Experience: 4+ years
Company Overview:
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview:
We are seeking an experienced Onsite Support Engineer to join our team in Location: Florence, Italy. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
Key Responsibilities:
Provide on-site and remote desktop support for users, ensuring issues are resolved quickly and efficiently.
Troubleshoot and resolve hardware, software, and network-related issues.
Install, configure,
and maintain desktop systems, laptops, and peripherals.
Ensure the deployment of operating systems, updates , and software packages .
Work with the IT team to resolve and elevate issues as needed.
Perform routine system audits and ensure systems are up-to-date and secure.
Provide end-user training and technical documentation where necessary.
Collaborate with team members and manage support tickets for various internal stakeholders.
Required Skills & Qualifications:
4+ years of experience in Desktop Support or similar roles.
Strong experience with Windows OS , Mac OS , and Linux environments.
Experience with Active Directory for user management, group policies, and security.
Proficient with remote desktop tools and troubleshooting techniques.
Experience with networking protocols (TCP/IP, DNS, DHCP).
Strong knowledge of MS Office Suite and other productivity software.
Expertise in hardware dia
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