Tender & customer operations manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cwoy2

In this role you will manage end-to-end tender processes for public and hospital procurement in Italy, while handling select customer service and commercial operations to support Cytokinetics' growth. You will work with cross-functional teams to ensure timely, compliant tender submissions and accurate pricing/contract data, serving as the operational liaison for customers, distributors and internal stakeholders.
You'll balance strategic tender management with day-to-day execution in a dynamic environment. This is an opportunity to influence pricing, contracting, and tender outcomes at scale within the Italian pharma market.
Manage end-to-end tender process for public and hospital procurement opportunities Monitor national, regional and local tender publications to identify opportunities Coordinate preparation, review and submission of tender documentation within deadlines Liaise with external tender agencies and procurement platforms Support alignment on pricing, commercial terms and tender strategy Maintain tender trackers and report opportunities, submissions,



awards and expirations Monitor tender outcomes and communicate results to stakeholders Support forecasting and business planning via tender pipeline analysis Ensure compliance with procedures, regulations and industry requirements Provide legal guidance on tender-related matters, including contractual clauses and risk assessment Maintain pricing databases and commercial conditions Support contract creation, amendments, renewals and documentation management Update SAP with approved pricing and contract information Maintain records of awarded tenders and customer agreements Support commercial and market access with operational analyses and reporting Act as point of contact for customers, wholesalers, distributors, hospitals and procurement offices Coordinate internally to resolve inquiries on product availability, deliveries, contracts, pricing and tender execution Monitor order fulfilment and support issue re

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cwoy2