11 ott - Milano
Vaultik
Business Operations Manager
Milan, Italy | Hybrid | Full-time
About Vaultik
Vaultik is a fast-growing technology company transforming how luxury products are authenticated, valued, protected, and managed.
Combining artificial intelligence with human expertise, we provide innovative solutions to luxury brands, retailers, insurers, and businesses operating in the global luxury and second-hand markets.
As we expand our enterprise partnerships and international operations, we’re looking for an ambitious Business Operations Manager to work directly alongside our Founder & CEO and help us take the company to the next level.
The Role
This is a unique opportunity to become a key member of Vaultik’s leadership team, working closely with the CEO across business operations, client management, team development, and strategic execution.
We’re looking for someone who can think strategically but isn’t afraid to roll up their sleeves. Someone who can bring structure to a fast-growing business, take ownership of important initiatives, and make things happen.
You’ll be involved in everything from managing enterprise clients and scaling our authentication workforce to improving operational efficiency, coordinating teams, and supporting international expansion.
Think of this as an opportunity to help run a company, not just manage a department.
What You’ll Do
Business Operations & Strategy
* Work directly with the CEO to execute business priorities and strategic initiatives.
* Oversee day-to-day operations, coordinate teams, and ensure projects move forward.
* Develop scalable processes, operational reporting, and performance indicators.
* Identify bottlenecks, improve efficiency, and solve operational challenges.
Client & Partner Management
* Help manage relationships with enterprise clients and strategic partners.
* Coordinate client onboarding, implementations, and service delivery.
* Participate in client meetings and ensure commercial commitments are delivered.
* Su
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