Customer Service Representative based in Italy
Pubblicato il 11-10-2026 - Penumbra in Piemonte
At Penumbra,innovation,teamwork, andinitiativeare more than values – they are the foundation of a workplace where every individual is encouraged to grow and make a real difference. We believe that the strength of our team lies in our diverse talents and shared passion for improving lives. Ifyou’relooking for a role where your contributions matter, we invite you to join a company that values both personal development and impactful work.
As a leading MedTech company,weprovidecutting-edgesolutions for conditions such as stroke, pulmonary embolism, deep vein thrombosis, and acute limb ischemia. Headquartered in Alameda, California, Penumbra has over 4,500 employees worldwide and generated revenues of approximately $1.4 billion in 2025.
What is in it for you
- Innovation-With eight product launches in the past year alone, we continue to push boundaries and bring meaningful innovation to the market.
- Impact, great atmosphere, flat hierarchy -We offer a dynamic and inclusive environment where every team memberhas the opportunity tothrive and contribute to our mission.
- A Team That Inspires -Work alongside a diverse, open-minded, and supportive team that encourages personal and professional growth.
- Stay Active -Enjoy an annual fitness subsidy to support your healthy lifestyle.
- Support & Well-Being -Agevolazioni from our comprehensive Employee Assistance Program, providing guidance and support in times of need.
- Family First -Receive two weeks of paid Family Care Leave to support a sick family member or in the case of bereavement.
- Vacation Time -In addition to your local vacation days, enjoy paid extra time off on December 24th and 31st.
- Accident Insurance -Stay protected with comprehensive accident insurance during all business trips.
Main Responsibilities
- Respond to customer inquiries by processing orders accurately, efficiently, and with a customer-centric approach
- Utilize company systems and processes (SAP) to enter sales orders, Conto Visione orders, and co