Operation Optimization Specialist
Pubblicato il 11-10-2026 - GENERALI ITALIA in Romano di Lombardia
Within theCTO Italy Operationsteam, theOperational Optimization Specialistplays a key role in ensuring the efficiency, reliability, and operational sustainability of systems and services supporting theItalian LE Business Units.
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The position focuses onoperational process analysis,identification of inefficiencies,reduction of recurring incidents, andtechnology obsolescence management, with theobjectiveof improving service quality and ensuring business continuity.
Operational Process Optimization
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- Analyze existing operational processes toidentifybottlenecks, inefficiencies, and areas for improvement
- Define and implement optimization strategies aimed at reducing operational overhead and improving overall service reliability
- Support the standardization of operational processes by promoting best practices and structured approaches
- Collaborate with technical and business teams to ensure alignment between processes, systems, and operational objectives
Obsolescence Analysis
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- Conduct structured assessments of existing systems and tools toidentifycomponents approaching end-of-life or no longer supported
- Evaluate operational risks related to technological obsolescence and propose mitigation actions
- Contribute to the definition of upgrade or replacement roadmaps, ensuring service continuity
- Support and coordinate transition activities in collaboration with involved teams
- Analyze root causes of recurring incidents and operational issues
- Define and implement medium- to long-term corrective and preventive actions
- Monitor the effectiveness of implemented solutions and promote a continuous improvement mindset
- Document solutions and resolution processes, contributing to the creation and maintenance of an operational knowledge base
Stakeholder & Cross-functional Collaboration
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- Work closely with technical, operations, and busi