Back Office Representative With Italian And English

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cxz5o

Please note that the position is based in Sofia, Bulgaria, and we will assist you to relocate.

Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria As a Digital Trust and Safety Specialist with Italian and English, you will:
- Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
- Take prompt and appropriate action on information that violates guidelines or poses risks
- Stay updated on internal policies to ensure accurate implementation
- Identify and analyze patterns to proactively address potential risks

We’re looking for someone with:
- High attention to detail
- Comfortable processing sensitive information
- Strong ability to defend decisions and provide context with logical reasoning
- Ability to identify patterns in behavior to enhance decision-making




- Strong organizational and time management skills to deal with shifting priorities and high volumes of work
- Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required Qualifications:
- B2 or higher English language skill

In return, we will give you:
- Relocation Premio: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Flight Tickets Covered - we handle your travel to Sofia
- Fully paid training
- Stable job and career development opportunities
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cxz5o