After Sales

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cy15i

Overview
In this Spare Parts Specialist role, you will steer spare parts operations to support the dealer and service network. You will leverage data and processes to ensure stock availability, timely order fulfilment, and accurate reporting, driving service levels. You will collaborate with Aftersales, Service, and China Logistics to sustain performance at scale. This role offers meaningful impact within BYD’s zero-emission mission and diverse team. You will work with cross-functional teams to improve inventory and parts data to support rapid service delivery.
Responsabilità Oversee spare parts orders from receipt to fulfilment
Monitor availability and address supply issues or shortages
Provide daily operational support to service network and dealerships
Collaborate with Aftersales, Service, and China Logistics to maintain service levels
Prepare and update reports on sales, stock levels, backorders, and KPIs




Analyse data to identify improvement opportunities
Maintain spare parts databases and related systems
Support inventory planning and stock optimisation
Requisiti fondamentali ≥3 years in automotive industry, preferably spare parts/aftersales
Understanding of spare parts management and service network operations
Advanced Microsoft Excel (PivotTables, formulas, data analysis, reporting)
Fluent written and spoken English
Strong analytical and problem-solving abilities
Good organisational and interpersonal skills
Team-oriented with strong customer focus
teamwork
customer focus
strong communication
Microsoft Excel (PivotTables, advanced formulas)
data analysis
reporting

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8cy15i