Italian Speaking Customer Service For JTI
Pubblicato il 11-10-2026 - Altro in Italia
Italian Speaking Customer Service For JTI Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across Europe. As a leader in talent acquisition, we pride ourselves on facilitating career-defining opportunities that offer international growth and professional excellence.
Job Overview We are currently sourcing exceptional candidates for an Italian Speaking Customer Service For JTI position in Greece, situated in the heart of the dynamic consumer electronics industry. This role offers the perfect blend of professional development and Mediterranean lifestyle, making it one of the most sought-after Italian-speaking jobs in the region today.
Key Responsibilities Deliver premium technical support to Italian-speaking customers regarding innovative consumer electronics products
Manage end-to-end customer inquiries via phone, email, and live chat with professional precision
Troubleshoot device issues, providing clear, step-by-step guidance to ensure high levels of customer satisfaction
Maintain detailed and accurate records of consumer interactions within the dedicated CRM systems
Stay updated on the latest consumer electronics technology trends and product releases for JTI
Contribute to a high-performing team culture by meeting individual and group KPIs on a consistent basis
Represent the brand with a focus on excellence, reflecting the high standards expected in the consumer electronics sector
Requirements Native or fluent Italian (spoken and written) is mandatory for this role
Valid EU passport (mandatory) to facilitate your transition to one of our top-tier jobs in Greece
Passion for technology and a genuine interest in the consumer electronics industry
Excellent communication and problem-solving skills, with a focus on delivering a premium customer experience
Ability to thrive in an international, fast-paced, and multicultural work environment
Previous experience in a customer-fac