Manager Call Center Italy

12 ott - Bologna
Kodland

An international digital skills platform for children aged 7 to 17. We are an experienced and innovative startup operating in over 40 countries and educating more than 30,000 children worldwide. As a dynamic global tech company and digital skills platform, we offer tremendous opportunities for growth and career development.
Responsibilities
- Contacting clients via phone and other communication channels to sign them up for a trial lesson.
- Providing information about products/services, answering client questions and concerns, and resolving them effectively.
- Ensuring clients are enrolled, re-enrolled, and confirmed for trial lessons.
- Supporting clients throughout the process of enrolling in our school.

Requirements
What makes you the best candidate?
- You can work full-time (hours are very flexible,



but you must be available to work on Saturdays and Sundays);
- You have a Windows or Mac computer/laptop and a stable internet connection;
- You are fluent in Polish or have a professional level of communication with clients;
- Knowledge of CRM systems will be an additional advantage.

What will you get in return?
- Work from home — if you have a computer/laptop with a webcam, microphone, and stable internet connection, you can work from anywhere in the world.
- Fast growth opportunities.
- Work well, and there are no limits to the position you could hold two months from now.
- Employee discounts on all our amazing products for your family and friends.

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